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  • 5,0
    Stefan Samson
    17.02. 2009
    Mr. Michael Berezin I just wanted to take this time to write to you and inform you of and thank you for a most excellent stay in St. Petersburg at your Nevsky Grand hotel 10 Bolshaya Konyushennaya St.. From my arrival to checkin thru the week of Jan 27 to checkout Feb. 03 it was a pure joy. Your staff were so kind and helpful and made me feel completely at home and safe and well cared for.I really enjoyed my room 715. It was just perfect for a lone person like myself and was clean and well appointed. I had a wonderful trip and look forward to my next stay in your wonderful city and your excellent hotel. I will recomend your hotels to all of my friends without hesitation. thank you so much.
  • 4,0
    Adrian King-Scott
    UK 01.12. 2008
    Great location. Clean rooms and good breakfast choice. I enjoyed my stay and will definately book again for my next visit - loyalty programme will be a bonus.
  • Kai Torp
    27.11. 2008
    Price / performance ratio is good, rooms are a bit shabby but place is clean, people friendly, free soft drinks, adequate breakfast and good coffee. Location is also very good and I enjoyed the instant confirmation which is not always a case when booking a hotelroom in Russia.
  • Angel Ligero Gomez
    24.10. 2008
    Just this email to thank you for everything during my stay in your lovely city and hotel. I would not hesitate to recomend this hotel to my friends. I have had a wonderful holidays and the hotel´s personal were very pleased and proffesional. Thank you very much, and I wish to go back again in your hotels.
  • 4,0
    Claudette, Nevsky Hotel Grand
    24.10. 2008
    Was satisfied with the Hotel but some comments are worth noting. The hotel\'s location is excellent. The room was acceptable but a little too small. The elevators were down for a day and that was a hardship as I was on the 7th floor. I feel they should have offered a blind person a room with a little more space and not on a top floor. The restaurant food was good but hours were limited. I had to rush my meal as they wanted to close. Better hours would be appreciated,. Service requested for the room was excelletn.
  • 5,0
    John Taylor
    24.10. 2008
    We were very satisfied with the efforts initially made to book our group despite being unable to access the secure site for initial payment. The room was lovely as was the view. The staff at reception and on the floor (and at breakfast) were always helpful. Much credit for a pleasant stay should go to them. People really matter. Great location. Regards
  • Jorma Kajaste
    Finland 14.10. 2008
    Thank you! I have to say that your response is just emphasising the positive aspects I have seen with all these visits. Unique customer orientation, which I have not seen elsewhere! I have said about your hotel to many of my friends, and will continue to do so. It is a real exception from the others. Please pass my greetings to your ownership and other management. with best wishes, Jorma Kajaste.
  • 5,0
    Graciela
    Argentina 10.07. 2008
    Dear Irina, We are back in our country and before begining with the lot of work that is expecting us I decided to write you few words just to tell you that we fall in love to Saint Petersburg!. It was such a wonderfull experience that deserves to come back!. Our stage at the Nevsky Grand Hotel was also fantastic with its warm and cozy atmosphere. And the girls at the reception desk, so kind and helpfull, allways trying to give an answer to our questions. An special mention deserves the driver Dmitry who drived us to the airport the day of our departure. Once again, thank you very much for your time and help concerning our visit. All was OK! Please, do not hesitate to contact me if you come to Argentina. With kind regards, Yours sincerely, Graciela
  • 4,0
    Dinah Avers
    UK 03.07. 2008
    Dear Irina, I want to thank you again for your help in arranging my reservation at the Nevsky Grand Hotel St. Petersburg. My room was very spacious and comfortable. The bathroom was a bit compact but the sauna was a nice touchJ The service was exemplary and the staff was accommodating and courteous. I will surely stay at your hotel on my next visit (can I have the same room, please?) and shall recommend your hotel to my friends and business colleagues. My previous visits to your lovely city were for business purposes, but this time I arrived as a tourist and experienced one of the most enjoyable vacations to date. My only problem was the loss of my Visa card on my last night at a club; but this was due to my lack caution! In any event, I promptly reported the missing card to prohibit any fraudulent charges, so luck was on my side. Thank you again and I hope to visit your establishment again! Best regards, Dinah Avers The Westye Group Export Sales Manager.
  • 5,0
    Rovaldo Grassetti
    11.06. 2008
    Ciao Irina, Voglio congratularmi con Voi per l\'organizzazione del Vostro Hotel. Sono stato 3 giorni veramente bene e nel mio prossimo viaggio a San Pietroburgo non mancherò di prenotare da Voi il mio soggiorno e lo consiglierò ai miei amici che vorranno visitare la Vostra fantastica città. Un Caloroso saluto dall\'Italia.
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